Privacy Policy

This Privacy Policy describes how Mementi Charms (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.mementicharms.com(the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (such as credit card details) is processed securely by third-party payment providers.

  • Email address

  • Phone number

We refer to this information as “Order Information.”

How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide customer support

With your consent, we may also use your information to send you marketing or promotional communications.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above.
For example:

  • Shopify powers our online store

  • Payment processors securely handle transactions

  • Shipping partners deliver your orders

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand customer preferences.
You can choose to disable cookies through your browser settings, but this may affect site functionality.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of the United States, including California, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

To exercise these rights, please contact us using the information below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information, except where required by law.

Security

We take reasonable precautions and follow industry best practices to protect your Personal Information.
However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

📧 love@mementicharms.com