Terms of Service
These Terms of Service (“Terms”) govern your use of the website and services provided by Mementi Charms (“we”, “us”, or “our”). By accessing or purchasing from www.mementicharms.com (the “Site”), you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Site or services.
Eligibility
By using this Site, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained parental or guardian consent to use this Site.
Products & Services
We make every effort to display our products accurately, including descriptions, images, and pricing. However, we do not guarantee that product colors, finishes, or details displayed on your screen will be completely accurate due to variations in display settings.
All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.
Pricing & Payments
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payments are processed securely through third-party payment providers. We do not store or have access to your full payment information.
Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
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Product availability
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Errors in pricing or product information
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Suspected fraud or unauthorized transactions
Orders may be canceled within 48 hours of placement, provided the order has not been processed or shipped. Once an order has been shipped, it cannot be canceled.
Shipping & Delivery
Shipping times provided are estimates only and are not guaranteed.
Mementi Charms is not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to the customer upon delivery to the carrier.
Returns & Refunds
Our Return & Refund Policy is incorporated into these Terms by reference.
By placing an order, you acknowledge that you have reviewed and agreed to our Return & Refund Policy, including conditions regarding eligibility, final sale items, and return shipping responsibilities.
Final Sale Items
Certain items, including earrings and items marked as Final Sale, are not eligible for return, refund, or exchange for hygiene and safety reasons.
Hypoallergenic Disclaimer
While many of our products are designed using materials selected to minimize allergic reactions, individual sensitivities vary.
By purchasing from Mementi Charms, you acknowledge that:
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We do not guarantee that any product will be completely allergy-free
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Skin reactions may occur due to individual sensitivities or conditions
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Mementi Charms is not responsible for allergic reactions except where required by law
Customers with known sensitivities are advised to review material information carefully and consult a medical professional if necessary.
Intellectual Property
All content on this Site, including text, images, logos, product names, and designs, is the property of Mementi Charms and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
User Conduct
You agree not to:
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Use the Site for unlawful purposes
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Violate any applicable laws or regulations
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Infringe upon our intellectual property rights
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Transmit harmful code or interfere with Site security
We reserve the right to terminate access for violations of these Terms.
Limitation of Liability
To the fullest extent permitted by law, Mementi Charms shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Site.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Mementi Charms from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on the Site.
Contact Information
For questions regarding these Terms, please contact us at: